Quickbooks Error 6189 and 816

Guide to Resolve Quickbooks Error 6189 and 816

When conducting activities on Windows and Mac operating systems, the QuickBooks Desktop program faces a variety of issues. One of the most typical operations performed by QuickBooks customers is the opening of their company file in the program to view its data. Many customers get a typical QuickBooks problem 6189 816 with the error message “QuickBooks is unable to access this company file” at this point. This problem in the application is caused by a variety of factors, which we have detailed in our post along with some easy remedies.

What exactly are QuickBooks Errors 6189 and 816?

QuickBooks error 6189 is a Multi-User issue that prevents a user from accessing a corporate file saved on the server computer. This problem results in the following error message: “An error occurred when QuickBooks attempted to retrieve the company file (-6189, -816).” Fortunately, this problem does not cause data loss and may be rapidly rectified by repairing the multi-user Quickbooks hosting setup and supporting components. However, resolving issue 6189 necessitates a number of troubleshooting procedures, which are detailed further in this article.

How to Recognize QuickBooks Error 6189?

Check out this list to learn about some of the most prevalent methods for detecting errors in your application –

  • Even after restarting the program or your machine, you will be unable to access your corporate data file.
  • The data file’s connection to the QuickBooks application is lost.
  • The software may prompt “Incorrect File” when opening the file in an upgraded version of QB.
  • Delayed reactions while using the application’s tabs or buttons.
  • If your screen suddenly stops or crashes, error 6189 has taken over your program.

What are the causes of QuickBooks Desktop Application error 6189 816?

Because QuickBooks Error Code 6189 816 can be caused by a variety of factors, it is critical to identify the root cause in order to receive effective and timely solutions.

  • You do not have read/write rights if you access QB files from a folder.
  • If you used a corrupt setup file to install QuickBooks.
  • This problem might potentially be caused by an incomplete QuickBooks installation.
  • Someone else has already accessed the company’s data file that you’re attempting to view.
  • In the event that another user is signed in to QuickBooks in single-user mode.
  • QuickBooks errors 6189 and 816 can also be caused by Windows registry issues, malware/virus infestations, or faulty Windows operating system files.
  • Windows drivers, which are essential to execute QuickBooks, are missing.
  • If the company data file or transaction log file in QuickBooks is corrupted or missing.

In this post, we proposed a simple cure for every conceivable cause of this problem. As a result, for a quick resolution, we recommend that you go through each troubleshooting step in the sequence listed.

Troubleshooting Step 1: Troubleshoot QuickBooks data files and applications.

  • Launch QuickBooks and navigate to the Help menu. Click the QuickBooks Tool Hub option when you see it.
  • QuickBooks will take you to the Tool Hub download page.
  • Save the QuickBooks Tool Hub file to a convenient location after clicking the download link.
  • Double-click the QuickBooksToolHub.exe file in the directory where it was stored.
  • Once the installation begins, accept the terms and conditions and complete the installation using the application settings.
  • Double-click the shortcut icon generated on the desktop to launch QuickBooks Tool Hub.
  • To fix difficulties with the company file and network configuration, go to the Company File Issues page and choose QuickBooks File Doctor.
  • Proceed to repair the damage in the company file and the network, and then retry to access the company file to see if the issue has been repaired.

Troubleshooting Step 2: Save Company files to your computer’s local storage.

  • If you saved the business file to an external storage device, connect it to the system.
  • Make a copy of the business file and save it to your desktop.
  • Run QuickBooks while holding down the Ctrl key.
  • When the No Company Open page appears, select the Open/Restore Company option.
  • Check to see if this solution repaired issues 6189, and 816 by browsing and selecting the company file stored on the desktop.

Also Read: What is Keyword Cannibalization and How to Avoid It


Troubleshooting QuickBooks Error Codes 6189 and 816 can be time-consuming, and it also necessitates a thorough grasp of the Windows operating system. We realize how critical it is for you to resolve this issue and get back on track with QuickBooks. As a result, our support team is always available to assist you with any technical issues you may have with QuickBooks.